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CALL (253) 391-6355


FREE SHIPPING on orders $100 and over!

Frequently Asked Questions


Shipping Policy and Costs


What are your shipping costs?
We primarily use the US Postal Service for most shipping needs. The rates listed below include a small handling fee and are based on the size of the package. For your convenience we've identified the number of yards that will comfortably fit inside each standard box. Larger orders will be shipped to you via UPS or FedEx 

Shipping and Handling Fees are based on the order sub-total:
$0.01 to $49.99, $6.95
$50.00 to $74.99, $9.95
$75.00 to $99.99, $12.95
$100.00 and up, FREE!




How soon will my order be processed?
We will do our best to process your order within 24-48 hours. If, however, we see there is going to be a delay we will promptly let you know the status of your order and our plan to get your fabric to you as soon as possible.


Store Hours


What are your store hours?
As an online retailer, it would seem that we're open whenever anyone else is, right? But, contrary to the song, it isn't 5:00 everywhere at the same time. However, we are happy to hear from you based upon Mountain Time (MT) hours:

Tuesday, 10:00 am to 5:00 pm
Wednesday, 10:00 am to 5:00 pm
Thursday, 10:00 am to 7:00 pm
Friday 10:00 am to 5:00 pm
Saturday 9:00 am-4:00 pm





Contact Information


What's the best way to contact you?
You are certainly welcome to call or text us at 253-391-6355. However, if we can't answer the phone at that moment, please leave a detailed message with the reason you called. Or, if you prefer to email, just send your questions or comments to info@paisleypatchquilts.com.

Just please keep in mind that we may be busy with other customers or putting the last few stitches in our latest creation at the moment you call or email. But, regardless of the method you choose, we promise to respond to your request as soon as possible.

 


Fabric Quantities and Samples


What's the minimum yardage I can purchase?
Our system is set up to process a minimum of 1/4 yard of each type of fabric ordered.

Can I get samples of the fabrics I'm interested in?
We're happy to send you a small swatch of any of the fabrics we carry. Please provide your name, address and selected design information (pattern name, manufacturing information, color, etc) in an email to info@paisleypatchquilts.com. We'll send them out as soon as possible.